Reviews
Quick response and professional service. Met with the Chris (salesperson/estimator/operations/owner). He was patient and had extensive knowledge of HVAC equipment and how to assess our needs. He didn't try to oversell and was candid about what was needed and what was not needed. On the day of installation they were on the job early and Chris assisted his team with installation. It was fun to watch them use the crane to remove the old unit and carefully add the new curb adapter and 5-ton unit. Installation took a total of about 4 hours. Would definitely recommend.
Quality work and friendly staff. Lucas was on time and efficient.
This review is overdue, but lately has been even more deserving. Residential saved my life. I bought a house with a furnace that the realtor and homeowner lied about—it was leaking carbon monoxide. It was in the middle of the coldest weather we had seen in years. Residential worked with me around the clock to make my house safe to live in while still getting a new safe and efficient furnace. They showed more concern for my safety than anything else. I was amazed at how quickly they got the work done and how supportive they were in handling the difficulties I had with financing after just buying my first house. Later they fixed the heating issues on my finished basement (thanks to a bad "do it yourself" job the previous owner attempted). Once again they were fast and did excellent work. Residential will always have my business.
I recently had a service call to repair my AC unit that was covered under warranty - the technician was excellent and took care of the issue very promptly and professionally. Overall, it was a positive experience!
As new owners, we made an appointment to have our furnace and air conditioner serviced to be assured all was in order. A prompt appointment was arranged. King was our service person. He was thorough, answered our questions, was clear in explanation and instruction. Thank you.
Chris & his team took outstanding service of our business. We had a rooftop unit that had failed us and was no longer working. We pulled several quotes for a replacement system. Residential Heating & AC's quote offered a better unit for a better price compared to our competition.
We had our install date set for a Thursday, but had a client request a meeting in our space that same day. Chris and his team went above and beyond to expedite our install. They coordinated with permitting, the crane, electricians, all involved to get our install moved up so that it could be ready for our big meeting!
Cannot give these guys enough stars. Communication was fantastic. If you need service, maintenance package, a replacement unit, or anything HVAC, give these guys a call. They'll take good care of you!
Our furnace began working intermittently (burner not lighting). The company we used for 10 years had 4 techs replace nearly every major part over the next 12 days without solving the problem. We called Residential based on a referral, and Josh Stumne immediately diagnosed the problem as the secondary heat exchanger. Bob installed a new furnace 2 days later, problem solved. Impressed with Bob's installation work and his tidiness after he finished---he did a great job in about 8 hours. Josh was thorough in his explanation of what/when/how things would be done and Residential adhered to that schedule. We highly recommend them and they'll be handling our heating & A/C needs going forward.
Very satisfied with the boiler inspection I received from Josh recently. Beyond the work performed, he provided answers to the many questions I had about my system, from verifying my understanding of the zones and runs, to proper psi setting, to how to drain the system if necessary to discussion about the best use of the pump for my upstairs zone in the spring.
A big positive is weekend service. Joshua Stumne was very professional, and quick to diagnose furnace issues. Took additional time in explaining issues and provided valuable tips to keep furnace running efficiently. Highly recommend!
