Reviews
It's never a pleasant experience to be told that you have to replace your furnace. However, Residencial Heating made that process as good as anyone could expect. Over a period of 3 days we had 6 different workers in our home. The first was here to do the fall tuneup. This was when we learned that the firebox was cracked and leaking Carbon Monoxide into our home. The next day two workers came to remove the malfunctioning furnace and install the new one. Later that day two electricians came to finish the electrical to code. The following morning a technician came to fine tune the furnace and thermostat and to do the "startup." Each of Residential's employees were courteous, knowledgeable and helped us to know and understand what was happening each step of the way. These were good people to work with.
This company is great because they have hired people who care for what they do. I have worked with the same individuals for over 8 years and each time, they are professional and caring. This company has a great top down commitment to their customers. I will continue to use them and refer them. Thanks so much for keeping your great employees happy so we as customers see the same great individuals.
Brett and Charlie did an amazing job! Dave was very helpful to get us through the process.. Great team! I would definitely recommend Residential Heating and Air. Thank you!
Our A/C unit went this summer a couple of weeks ago. We got a couple of quotes but they seemed high. We had Residential come out and their bid was very reasonable. They also were able to install a new unit the next day!! Everyone from their support staff to the installers were very nice to work with! I will be using them from now on for any heating and cooling related issues. Thank you to everyone at Residential!!
Jake was out today to deal with problems with my new (as of Oct) furnace/ac unit. He not only identified and fixed the problem, he took the time to go over some important things I need to know about the unit and how to keep it running properly. He's the best!!!
Our A/C unit was not working. It continued to turn off after about 3 or 4 hours. We called Residential Heating & Air and they were able to come out and figure out what the problem was and then fix the problem. Our techs were great(Jake & Luke)! Thank you.
Jake and Luke serviced our central air and furnace today. They did an excellent job and answered all our questions. He was very patient with us and he explained thoroughly how to adjust our humidifier. My husband was surprised at all they did and it was well worth every penny. I thought we needed a water panel and Jake assured us we didn't and he saved us $40.00.
My AC stopped working and they came out the next day to diagnose. It was a broken capacitor which they fixed right away. They were here maybe 45 minutes, quick and easy. The tech I worked with was friendly and I enjoyed chatting with him. The price was $413 for a $15 capacitor, labor and trip charge, so not the cheapest company to work with, but the work was done well and my house is cold again. I'm happy.
